About Livebet — Trusted Online Casino
& Sports Betting for Malaysia

We started Livebet with a clear conviction: Malaysian players deserve a platform built around their needs — not an overseas product with a local flag stuck on it. Here is who we are, what drives us, and why we take our responsibility to you seriously.

Who We Are

The Livebet Story

Livebet was founded by a team of experienced iGaming professionals and technology specialists who shared a straightforward frustration: the online gambling options available to Malaysian players were either unreliable, inconvenient, or simply not designed with local users in mind. Deposits routed through confusing foreign payment processors. Customer support teams who had never heard of DuitNow. Odds that did not cover Liga Super Malaysia properly. That frustration became the founding motivation for Livebet.

From day one, our development roadmap was built around what Malaysian players actually want. We integrated FPX, DuitNow, Touch 'n Go eWallet, Boost, and GrabPay before we launched any marketing campaign. We configured all account balances in Malaysian Ringgit as the default and only currency. We hired a customer support team that operates during Malaysian waking hours — specifically 9:00 AM to 2:00 AM MYT — because we know Malaysian players are night owls and weekends are prime time.

"Livebet was never meant to be just another casino brand. It was meant to be the one that Malaysian players point to and say — this one actually gets us."

Over the years, Livebet has grown from a focused sports betting platform into a full-spectrum online gambling destination. Today, members across Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and Shah Alam enjoy live dealer baccarat, thousands of slot titles, crash games, fishing games, and sports betting on everything from EPL and UEFA Champions League to UFC and Liga Super Malaysia.

We have maintained our independence from cookie-cutter platform providers precisely because we believe that flexibility allows us to serve our players better. When a popular new payment method launches in Malaysia, we move to integrate it quickly. When our players tell us a game lobby section needs improvement, we act on that feedback directly.

Growth has been steady and, we believe, built on the right foundations. We have not chased headline-grabbing player acquisition numbers at the expense of experience. Every feature we have added — from the VIP loyalty programme to the responsible gambling toolkit — has been shaped by genuine conversations with real Livebet members. That collaborative approach is baked into how we operate, and it is not something we intend to change as we scale.

7+
Years Running
250K+
Members
2,400+
Games
Malaysia's Trusted Betting Platform
Market Focus Malaysia
Base Currency MYR (RM)
Support Hours 9AM – 2AM (MYT)
Game Categories 8+ Verticals
Min. Withdrawal RM30
Age Restriction 21+ Only
FPX DuitNow Touch 'n Go Boost GrabPay Maybank CIMB Public Bank
Mission & Values

The Principles We Operate By

Every policy decision, every product feature, and every customer interaction at Livebet is anchored to a set of core values. These are not just words on a page — they shape how we build, how we communicate, and how we handle things when they go wrong.

Integrity Above All

We operate with full transparency. Our terms are written in plain English, our bonus conditions are clearly stated upfront, and we never hide fees in the fine print. Players should always know exactly where they stand.

Malaysian Players First

Every major product decision starts with a single question: does this make life better for our Malaysian members? From the payment methods we support to the sports markets we cover, local relevance is non-negotiable.

Responsible Gambling

We are a 21+ platform and we take that seriously. Deposit limits, session timers, self-exclusion tools, and links to professional support resources are built into the platform — not hidden away in a back corner of the settings page.

Speed & Reliability

Downtime costs players real money and real confidence. We invest heavily in platform stability and monitor uptime around the clock. Fast withdrawals and instant deposits are not marketing promises — they are service standards we are held accountable to.

Security & Privacy

Your personal data and your funds are protected by 256-bit SSL encryption, two-factor authentication options, and rigorous KYC processes. We do not sell or share member data with unauthorised third parties — period.

Genuine Support

Our support team members are trained on Malaysian banking systems, local public holidays, and the kinds of questions real Malaysian players ask. When you contact us, you speak to a human who understands your context — not a scripted overseas call centre.

Our Commitment

What We Owe Our Players

A platform earns trust through consistent action, not through advertising. Here is a concrete list of the commitments we have made to every Livebet member — commitments we review, measure, and hold ourselves accountable to on an ongoing basis.

For players in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and Shah Alam — and across the whole of Malaysia — these commitments are the foundation of the Livebet relationship.

Withdrawal Processing Within Minutes

Standard MYR withdrawal requests via FPX and DuitNow are processed within minutes under normal conditions. We communicate clearly when processing times differ from the standard.

Clear English Throughout

Every page, every email, every notification, and every support interaction is written in natural, professional English suited for Malaysian readers — no confusing translations or ambiguous phrasing.

Zero Hidden Currency Conversion Fees

You deposit in MYR, your balance sits in MYR, and you withdraw in MYR. No surprise conversion fees, no exchange rate deductions eating into your winnings.

Competitive Odds on Malaysian Sports Markets

Liga Super Malaysia, Piala FA, EPL, the Champions League, and UFC — we price these markets with tight margins. Serious bettors from Kuala Lumpur to Johor Bahru should find genuine value here.

Honest, Plain-English Bonus Terms

Bonus wagering requirements, qualifying game restrictions, and minimum odds conditions are all displayed before you claim any promotion. No buried asterisks, no retroactive rule changes.

Our Journey

Key Milestones in the Livebet Story

From a small focused sportsbook to a full-spectrum online casino platform — here is a quick look at how Livebet has grown alongside the Malaysian online gaming community.

Year 1
Platform Launch — Sports Betting Focus

Livebet launched with a sports betting-first approach, covering EPL, Liga Super Malaysia, and major international football. FPX and Maybank direct transfer were the first payment methods integrated.

Year 2
Live Casino Goes Live

The live dealer vertical was introduced, bringing professional baccarat, blackjack, roulette, and Sic Bo tables to Malaysian players for the first time on the Livebet platform.

Year 3
Local eWallet Integration

Touch 'n Go eWallet and Boost were integrated, alongside DuitNow and GrabPay — making Livebet one of the most payment-accessible platforms for Malaysian players at the time.

Year 5
VIP Programme & Mobile Optimisation

The full tiered VIP loyalty programme launched alongside a comprehensive mobile optimisation project. Members could now access every feature seamlessly from any Android or iOS device.

Year 7+
250,000 Members & Growing

With over 250,000 registered players and more than 2,400 games across all verticals, Livebet continues to grow — guided by the same principles that shaped the platform from day one.

Ready to Experience
Livebet for Yourself?

Join over 250,000 Malaysian players who have made Livebet their platform of choice for online casino games and sports betting. Available 24/7, in MYR, with local payment methods you already use every day.

Explore the Platform Read Our FAQ
MYR deposits & withdrawals
Touch 'n Go · DuitNow · FPX
2,400+ games
21+ platform · Play responsibly
Mon–Sun support (9AM–2AM MYT)