Livebet Terms & Conditions

These Terms and Conditions (hereinafter referred to as the "Agreement" or "Terms") constitute a legally binding contract between you (hereinafter "the Member", "you", or "your") and Livebet (hereinafter "Livebet", "we", "us", or "our"), the operator of the online casino and sports betting platform accessible at https://livebet.cam (hereinafter "the Platform").

By accessing, registering on, or using any part of the Livebet Platform, you acknowledge that you have read, understood, and agree to be legally bound by this Agreement in its entirety, including any supplementary policies referenced herein — including but not limited to our Privacy Policy and Responsible Gambling Policy.

If you do not agree with any provision of these Terms, you must immediately cease your use of the Platform. Continued use constitutes unconditional acceptance of the Terms as amended from time to time.

In this Agreement, the following terms shall have the meanings ascribed to them below unless the context otherwise requires:

• "Account" means the registered member account created by you on the Platform, through which you access all services offered by Livebet.
• "Balance" means the total funds held in your Account at any given time, including deposited funds and any credited bonuses (where applicable).
• "Bonus Funds" means any promotional credits, welcome bonuses, reload bonuses, cashback credits, or other non-cash incentives credited to your Account, which are subject to separate wagering and withdrawal conditions.
• "Deposit" means any transfer of real funds into your Account via an approved payment method, denominated in Malaysian Ringgit (MYR).
• "Game" means any casino game, live dealer game, slot machine, instant-win title, crash game, or sports betting market made available on the Platform.
• "KYC" means Know Your Customer verification procedures required by Livebet to confirm the identity, age, and address of the Member prior to the processing of withdrawals.
• "MYR" or "RM" means Malaysian Ringgit, the lawful currency of Malaysia and the sole transactional currency of the Platform.
• "Platform" means the Livebet website at https://livebet.cam, including all associated sub-pages, services, applications, and features.
• "Prohibited Activity" means any activity identified under Clause 9 of this Agreement as forbidden, including but not limited to fraud, collusion, bonus abuse, and use of automated wagering systems.
• "Withdrawal" means any transfer of real Balance funds out of your Account to an approved payment instrument held in your name.

To be eligible to create and maintain a Livebet Account, you must satisfy all of the following conditions at the time of registration and on a continuous basis thereafter:

1. You are a natural person of at least 21 years of age;
2. You are accessing the Platform voluntarily and of your own free will;
3. You are not subject to any court order or self-imposed exclusion restricting your participation in online gambling activities;
4. You are not a current or former employee, director, officer, contractor, or immediate family member of any such person employed by Livebet or any affiliated entity;
5. You have not previously had an Account terminated for breach of this Agreement;
6. You are not acting on behalf of any third party, and you are wagering solely for your own account;
7. You understand and accept that gambling involves the risk of losing money and that Livebet accepts no liability for such losses.

Livebet makes no representation that participation in gambling activities is legal in all jurisdictions. It is your sole responsibility to verify the applicable laws in your jurisdiction before registering on or using the Platform.

Each individual may hold only one (1) Account on the Platform. The creation of multiple accounts by the same individual — whether under different names, email addresses, or payment instruments — constitutes a material breach of this Agreement and will result in the immediate suspension of all associated accounts and the forfeiture of any balances held therein.

During registration, you are required to provide accurate, complete, and current information, including your full legal name, date of birth, residential address, email address, and mobile number. You undertake to keep this information updated at all times.

Livebet reserves the right to require documentary verification of any information you have provided. As part of our KYC process, we may request, at any time, copies of government-issued identification (such as a Malaysian MyKad or passport), proof of residential address (such as a utility bill or bank statement), and proof of the payment methods you use on the Platform. Failure to satisfactorily complete KYC verification may result in the suspension of withdrawal privileges until verification is complete.

You are solely responsible for maintaining the confidentiality of your Account credentials, including your username, password, and any two-factor authentication codes. You must not share these credentials with any third party. Livebet will never contact you to request your password through any channel.

By using the Livebet Platform, you agree to use it only for lawful purposes and in a manner that does not infringe the rights of any third party or restrict the use and enjoyment of the Platform by others.

You acknowledge that the Platform is provided on an "as is" and "as available" basis. While Livebet takes all commercially reasonable steps to ensure continuous platform availability, we do not guarantee that access will be uninterrupted, error-free, or free from technical defects. Livebet reserves the right to perform scheduled and unscheduled maintenance, which may result in temporary service interruptions.

All Games available on the Platform are governed by their respective rules, which are displayed within each game or game category. In the event of any inconsistency between game-specific rules and these Terms, the game-specific rules shall prevail in respect of that game.

All financial transactions on the Livebet Platform are conducted exclusively in Malaysian Ringgit (MYR). We currently support the following Malaysian payment methods: FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, and Hong Leong Bank. The availability of specific payment methods may vary and is subject to change without prior notice.

Deposits: Funds deposited into your Account are credited subject to verification by the relevant payment processor. Livebet is not responsible for delays attributable to third-party payment providers. The minimum deposit amount is RM30 unless otherwise specified for a particular promotion or payment method.

Withdrawals: Withdrawals may only be made to a payment instrument that is registered in your own name and that you have previously used to make a deposit on the Platform, except where Livebet expressly approves an alternative arrangement. Livebet reserves the right to apply enhanced due diligence to withdrawal requests that exceed standard thresholds.

All withdrawal requests are subject to KYC verification. Livebet targets processing of standard withdrawal requests within minutes for verified accounts under normal operational conditions; however, processing times may be extended in cases requiring additional review. The minimum withdrawal amount is RM30 unless otherwise stated.

Livebet does not charge fees on standard MYR deposits or withdrawals. However, third-party payment providers may apply their own transaction fees, for which Livebet accepts no liability.

Livebet offers various bonuses, promotional offers, and loyalty rewards from time to time. The specific terms and conditions applicable to each offer — including wagering requirements, minimum odds, qualifying games, maximum withdrawal amounts derived from bonus funds, and time limits — are published on the relevant promotion page and must be read in conjunction with these Terms.

General provisions applicable to all bonuses unless otherwise stated:

• Bonuses are intended for recreational players and may not be claimed by Members who have self-excluded, set deposit limits below the qualifying deposit threshold, or whose accounts are under review.
• Each promotional offer may be claimed once per Member, per household address, per IP address, and per device, unless explicitly stated otherwise.
• Livebet reserves the right to amend, suspend, or withdraw any bonus or promotional offer at any time without prior notice, provided that any such amendment shall not adversely affect bonuses already claimed and in active use.
• Bonus funds and any winnings derived therefrom may not be withdrawn until all applicable wagering requirements have been met in full.
• In the event that a Member attempts to abuse a bonus — including by placing contrasting wagers, systematically wagering on low-risk or excluded games to clear wagering requirements, or engaging in any form of bonus manipulation — Livebet reserves the right to void the bonus and any associated winnings.

All bets placed on the Platform are final once confirmed. Livebet does not accept requests to cancel, modify, or reverse confirmed wagers except where expressly permitted under specific game or market rules, or where a technical error has occurred as described in Clause 5 above.

Sports betting markets — including EPL fixtures, Liga Super Malaysia matches, UFC bouts, and other events — are settled in accordance with the official results published by the relevant governing body or recognised results provider. Livebet reserves the right to void any bet placed on a market that was displayed with an erroneous price or on an event that was cancelled, postponed, or abandoned in accordance with the relevant sport's governing rules.

Livebet reserves the right to limit the stake amounts available to any individual Member on any bet or market at our sole discretion, without providing a reason for such limitation. Such limitations are applied in the ordinary course of risk management and do not constitute a breach of this Agreement.

The following activities are strictly prohibited on the Livebet Platform. Engagement in any Prohibited Activity constitutes a material breach of this Agreement:

• Fraudulent activity of any nature, including the use of stolen or unauthorised payment instruments, the submission of falsified identity documents, or the manipulation of game outcomes;
• Collusion with other Members or with employees of Livebet to gain an unfair advantage in any Game;
• Bonus abuse, including the creation of multiple accounts for the purpose of claiming promotional offers, systematic exploitation of bonus mechanics, and coordinated wagering designed to circumvent wagering requirements;
• Use of automated systems, bots, scripts, or any other software designed to generate wagers or interact with the Platform without direct human instruction;
• Money laundering, or the use of the Platform for the purposes of depositing, transferring, or withdrawing funds of illicit origin;
• Chargebacks or disputed payment claims made in bad faith after winnings have been withdrawn or losses have been incurred in legitimate play;
• Reverse engineering or any attempt to access, copy, modify, or reverse engineer any portion of the Platform's software, codebase, or proprietary systems.

Livebet employs automated monitoring systems and human review processes to detect Prohibited Activities. Detection may result in immediate Account suspension, forfeiture of the Account Balance, and reporting to relevant authorities where required by law.

Livebet reserves the right to suspend, restrict, or permanently close any Account, with or without notice, in the following circumstances:

• The Member has breached any provision of this Agreement;
• The Member has engaged in any Prohibited Activity as defined in Clause 9;
• KYC verification cannot be satisfactorily completed within a reasonable timeframe;
• Livebet has reasonable grounds to believe that an Account is being operated by, or on behalf of, a person who does not meet the eligibility requirements in Clause 3;
• We are required to do so by law, court order, or regulatory directive.

Members who wish to close their own Account voluntarily may do so at any time by contacting our customer support team at [email protected]. Upon closure of a non-suspended account in good standing, any remaining real-money Balance (excluding Bonus Funds that have not met wagering requirements) will be returned via the Member's last used payment method, subject to standard KYC verification.

Livebet is committed to promoting responsible gambling and to minimising the potential for gambling-related harm. In furtherance of this commitment, we provide the following self-management tools to all Members:

• Deposit Limits: Members may set daily, weekly, or monthly deposit limits via their Account settings. Increases to deposit limits are subject to a mandatory cooling-off period before they take effect.
• Session Time Limits: Members may set limits on the duration of each gambling session, with optional in-session reminders.
• Loss Limits: Members may set maximum loss thresholds over defined periods to assist with budget management.
• Cool-Down Periods: Members may elect a voluntary cooling-off period of 24 hours, 7 days, or 30 days, during which their account access will be suspended.
• Self-Exclusion: Members who believe they have a gambling problem may request permanent self-exclusion. This results in the closure of the Account and a prohibition on re-registration for a minimum period of one year.

We strongly encourage any Member who believes their gambling may be causing harm to seek independent support. Relevant resources include Talian Kasih (15999), a 24-hour helpline operated by the Malaysian Government's Department of Social Welfare. Further information on responsible gambling is available on our dedicated Responsible Gambling page.

All content on the Livebet Platform — including but not limited to the Livebet brand name and logo, website design, text, graphics, game interfaces, software, and underlying code — is the exclusive intellectual property of Livebet or its duly licensed third-party providers and is protected by applicable intellectual property laws.

Nothing in this Agreement shall be construed as conferring on you any licence, right, title, or interest in or to any intellectual property of Livebet. You may not reproduce, copy, distribute, publicly display, modify, or create derivative works of any Platform content without the prior written consent of Livebet.

To the maximum extent permitted by applicable law, Livebet, its directors, officers, employees, contractors, and affiliates shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, loss of data, loss of goodwill, or business interruption — arising out of or in connection with your use of, or inability to use, the Platform.

Livebet's total aggregate liability to you in connection with any claim arising from this Agreement shall not exceed the total amount deposited by you into your Account during the twelve (12) months preceding the date on which the claim arose.

Nothing in this Clause shall operate to exclude or limit Livebet's liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other matter for which liability cannot be excluded or limited by applicable law.

Livebet reserves the right to amend, update, or replace any provision of these Terms at any time. Where amendments are material, we will endeavour to provide advance notice by publishing the updated Terms on the Platform with the revised "Last Updated" date and, where practicable, notifying registered Members via email.

Your continued use of the Platform following the publication of any amended Terms constitutes your acceptance of those amended Terms. If you do not agree to any amendment, you must cease using the Platform and may close your Account in accordance with Clause 10 above.

These Terms shall be construed and governed in accordance with the applicable laws to the extent they are enforceable in the relevant jurisdiction. In the event of any dispute arising out of or in connection with these Terms or your use of the Livebet Platform, we encourage you to contact our customer support team in the first instance to seek an amicable resolution.

Any formal dispute that cannot be resolved through direct negotiation shall be submitted to binding arbitration in accordance with the rules of the applicable arbitral authority. The language of arbitration shall be English.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, or regarding your Account or the Platform generally, please contact the Livebet Customer Support team:

• Email: [email protected]
• Support Hours: Monday to Sunday, 9:00 AM – 2:00 AM (Malaysia Time, MYT)
• Language: English
• Response Target: Within 24 hours for email enquiries during operational hours

For responsible gambling support and self-exclusion requests, please visit our dedicated Responsible Gambling page or contact us directly via the support email above. For self-exclusion requests, please state "SELF-EXCLUSION REQUEST" in your subject line to ensure prioritised handling.